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Frequently Asked Questions on the rhythm edition

iSparkle™ is compatible with both the iOS and Android operating systems. You can install iSparkle™ on any device running iOS v8.0 or later and any device running Android 4.3 or later.


Download iSparkle Light App on Google Play or App Store below: 

Click for Android

Click for iOS

The iSparkle™ Light app is compatible with any iSparkle™Rhythm (Bluetooth powered) light set. Other lights without Bluetooth capability will not appear on your device list.

You can add up to 7 iSparkle™ light sets devices to your iSparkle™ app.

The controlling device must be within approximately 15 meters (50 feet) of the receiving lightset. The distance at which you can operate the products may also be affected by walls or large objects in the path from your mobile device to your light sets.

To add or remove light sets to your iSparkle™ app, enter the “Manager” section and choose “lights.” There you can see lights connected, rename lights or add and remove lights. For more information, please see the user manual.

Groups are customized collections of light sets that you choose to control together as a set. With the groups function, you can control the mode, on/off timing and other functions within a single group. Try creating competing effects between different groups.

First check if you have the right iSparkle Light App.

iSparkle Rhythm edition work on the following app: 

Click for Android

Click for iOS,

Download iSparkle RGB App:

Click for Android

Click for iOS 

If you have an iSparkle Rhythm, make sure Bluetooth® (and Location services for Android) are turned ON, the light set is plugged in, and you are within range (10 meters/30 feet). Make sure you have no more than 7 light sets connected already. If these conditions are all met, close and restart the app. If unsuccessful, turn Bluetooth® (and Location services for Android) off and then on again on your device. You can also try disconnecting your lights from within the Manager panel and then re-connecting them. If still unsuccessful, turn off all connected light sets, re-start the light sets and restart the iSparkle™ app, then reconnect your lights.

First, check to see if the light set your have selected is in fact a multi-color light, as this function will not work with mono-color devices. If you are adjusting a group, check to make sure the group does not contain any mono-color light sets. If this is not the problem, try restarting the app.

If you do not see an iSparkle™ light set on your device list, make sure that the light set is plugged in and working normally, and that your mobile device is operating normally with Bluetooth® turned ON. (For Android users, you may ALSO need to turn on “Location Services’ in your device’s settings area.) If the light set device was added previously but does not appear as a connected device, you may also consider deleting and re-adding all devices. If necessary, restart the light set and then restart the app.

Light sets are added from within the iSparkle™ app, not from the Bluetooth® settings area of your mobile device. After ensuring that Bluetooth® is switched ON, simply open the Lights Manager within the app, and add light sets from there.

The dimmer slider only appears at the bottom of the Patterns window when you are using the “steady” pattern. Dynamic patterns do not support dimming.

Add your own (royalty compliant) music to the iSparkle™ app by clicking the “+” button below the list of available songs in Music mode. When you see your music list, simply select the song you wish to add. (You may need to first grant the iSparkle™ app access to your music library.) Alternatively, you can play the music on your music system or any other speaker and use the “voice” function.

TECHNICAL ISSUES

First check if you have the right iSparkle Light App.

iSparkle Rhythm edition work on the following app: 

Click for Android

Click for iOS,

Download iSparkle RGB App:

Click for Android

Click for iOS 

If you have an iSparkle Rhythm, make sure Bluetooth® (and Location services for Android) are turned ON, the light set is plugged in, and you are within range (10 meters/30 feet). Make sure you have no more than 7 light sets connected already. If these conditions are all met, close and restart the app. If unsuccessful, turn Bluetooth® (and Location services for Android) off and then on again on your device. You can also try disconnecting your lights from within the Manager panel and then re-connecting them. If still unsuccessful, turn off all connected light sets, re-start the light sets and restart the iSparkle™ app, then reconnect your lights.

First, check to see if the light set your have selected is in fact a multi-color light, as this function will not work with mono-color devices. If you are adjusting a group, check to make sure the group does not contain any mono-color light sets. If this is not the problem, try restarting the app.

If you do not see an iSparkle™ light set on your device list, make sure that the light set is plugged in and working normally, and that your mobile device is operating normally with Bluetooth® turned ON. (For Android users, you may ALSO need to turn on “Location Services’ in your device’s settings area.) If the light set device was added previously but does not appear as a connected device, you may also consider deleting and re-adding all devices. If necessary, restart the light set and then restart the app.

FREQUENTLY ASKED QUESTIONS ON ISPARKLE RGB EDITION

Download and install the iSparkle RGB App for iOS on App Store or for Android on Google Play Store.

Click "Register" and click "Agree" to proceed to the login page.  Enter your mobile phone or e-mail and click "get authentication code”. 

Enter verification code in the app and click “Completed” to finish registration.

Plug your iSparkle RGB light set into the power source. Press the soft button on the plug until the green light starts blinking rapidly.

Now, on the app, click "Add Devices" or "+" at the top right corner of the screen and go to "Add Devices" tab to see the list of available light sets. Select “RGB Lighting Strip”  to add your device. Re-check the light is on rapid blinking and press "Confirm indicator rapidly blink".

Enter the Wi-Fi password, and click "Confirm" to proceed to the configuration. 

You can edit the name of the light later to manage them conveniently (ie: iSparkle light on the tree). 

Turn on your lights. Once the light is on,  

Choose “mode of light” on the main screen. You have 8 options:  

Single color 

Fading 

Sparkle 

Glimmer  

Stacking up  

Firework 

Waves 

Lightshow

Isparkle lights can controlled by voice using Alexa and Google Assistant so you can voice control. Once you have created an account with either and get a compatible device. You can follow the instructions in your Ispakle APP. 

Select the "me" logo at the bottom of the APP 

Select the "More Services" option 

Select either services for instructions.